About Course
The Section Managers Workshop Series is a month-long, on-the-job training program designed to equip newly appointed managers with the essential skills and knowledge to lead effectively. The series covers core areas of management including Leadership and Introduction to Management, Communication and Report Writing, Teamwork and Conflict Management, Budgeting and Finance, Internal Controls, Balanced Scorecard and Strategy Planning, Performance Management, Competency Framework, Health & Safety, Risk Management, and Decision Making. Through practical learning and workplace application, the program empowers managers to build confidence, make informed decisions, and drive team and organizational performance.
What Will You Learn?
- Core leadership and management principles to lead teams effectively.
- Professional communication and report writing skills.
- Techniques for teamwork, conflict management, and decision making.
- Financial literacy: budgeting, internal controls, and risk management.
- Strategy execution through the Balanced Scorecard.
- Performance management and competency-based frameworks.
- Health & Safety essentials for managers.
Material Includes
- Workshop slides and reading handouts.
- Practical case studies and group exercises.
- Templates for reports, budgets, and performance tracking.
- Access to digital resources for continued learning.
Requirements
- Participants are expected to attend all sessions during the month-long series.
- Engage in on-the-job learning activities and apply workshop tools to daily tasks.
- Complete short assessments and reflections after each session.
- Bring a laptop/notebook for exercises and assignments.
Audience
- Newly appointed Section Managers across departments.
- Supervisors preparing for management responsibilities.
- High-potential staff identified for leadership development.
Course Content
Introduction to Management
Module 1: Introduction to Management
🎯 Learning Outcomes
By the end of this module, learners should be able to:
Describe what management is.
Explain the primary functions of management.
Differentiate between types of managers and their roles.
Explain the advantages of managing people well.
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Lesson 1.1: What is Management?
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Lesson 1.2: Functions of Management
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Lesson 1.3: Types of Managers and Their Roles
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Lesson 1.4: Advantages of Managing People Well
Decision Making
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Module 1: Introduction to Decision Making in Management
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Activity #1
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Importance of decision-making in managerial roles
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Types of decisions managers make
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Group vs. Individual Decision-Making
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Understanding Managing Group Decision Making
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Ways to Facilitate Group Decision Making
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Decision-making styles:
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Activity:1
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Activity:2
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Activity:3
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Activity:4
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Activity:5
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Decision-Making Theories
Indecision
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Define Indecision :
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10 specific skills related to the decision-making process
Decision-Making Process (Corporate Best Practice Frameworks)
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Model outline Decision-Making Process (Corporate Best Practice Frameworks)
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Corporate Decision-Making
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The Corporate Decision-Making Process (Best Practice 7-Step Framework)
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Problem Structuring
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The 5 Whys Method
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Fishbone Diagram (Ishikawa / Cause-and-Effect Diagram)
Budget Control & Cash Forecasting
Course Description:
This course provides a comprehensive and in-depth overview of essential financial planning tools: budget control and cash forecasting. Moving beyond basic definitions, we will explore key methodologies, cut apart performance through advanced variance analysis, and master the critical role of managing cash flow and capital investments. The course is designed to equip you with the practical knowledge, analytical skills, and strategic perspective needed to make informed financial decisions and become a strategic partner in your organization.
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Intoduction
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The Importance of Financial Literacy
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Objectives,Target Audience,Methodology and Expected Outcomes
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Module 1: Introduction to Financial Planning
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Module 2: Budgeting Methodologies & Types
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Module 3: Budget Control and Variance Analysis
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Module 4: The Critical Role of Cash Forecasting
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Module 5: Capital Budgeting & Long-Term Planning
Module 1: Introduction to Financial Planning
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Module 1: Foundational Principles of Financial Planning
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Comprehensive Overview of Budget Types
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1.2: Defining a Forecast (The Dynamic Prediction)
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1.3: The Fundamental Difference: Budgets vs. Forecasts
Module 2: Budgeting Methodologies & Types
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Module 2: Budgeting Methodologies & Types
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2.2: Zero-Based Budgeting (ZBB) in Detail
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Example 2 and 3 The Sales & Marketing Department & The Procurement Department
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Alternatives Considered:
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Benefits of ZBB for Trading Companies
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ZBB vs. ABB: At a Glance
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2.3: Static vs. Flexible Budgets: A Deeper Dive Static Budget
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Steps 2,3 and 4 Analyze Historical Costs and Calculate Rates & Forecast Demand for each Activity (Cost Driver)
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2.4: Activity-Based Budgeting (ABB) Activity-Based Budgeting (ABB)
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Benefits of Activity-Based Budgeting:
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Module 3: Budget Control and Variance Analysis
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3.1: The Purpose of Variance Analysis
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3.2: Detailed Direct Material Variances
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3.3: Detailed Sales Variances
Module 4: The Critical Role of Cash Forecasting
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Lesson 4.1: The Importance of Cash Flow
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Lesson 4.2: Components of a Cash Budget
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Lesson 4.3: Creating a Cash Flow Forecast: A Practical Example
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Lesson 4.4: Strategies for Managing Cash Flow
Module 5: Capital Budgeting & Long-Term Planning
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Lesson 5.2: The Time Value of Money (TVM)
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Lesson 5.1: Introduction to Capital Budgeting
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1. Payback Period
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2.Accounting Rate of Return (ARR)
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Exmaples Accounting Rate of Return (ARR)
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Sensitivity Analysis (“What-If” Analysis)
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Application
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6.1: The Budget Control Cycle – From Data to Action
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Step 1: Data Collection
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Step 2: Variance Calculation
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Step 3: Variance Analysis
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Step 4: Report Generation
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Step 5: Corrective Action
Project Management Overview
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Course Contents
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What Is a Project
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WHAT IS PROJECT MANAGEMENT?
Projects Initiating
Understanding of project initiation process
Ability to create a project charter and define stakeholders
Skill in analysing stakeholders and planning engagement
Competence in defining a business case and SMART objectives
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Course Content
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Introduction to Project Initiation
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Project Charter-Sample
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Stakeholder Identification & Analysis
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Business Case
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Setting Smart Objectives
Project Planning Essentials
Ability to define scope, schedule, and budget
Competence in risk and quality management planning
Skills to plan effective communication and resource allocation
Foundation for successful project execution
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Course Contents
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Introduction to Planning Projects
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Scope Management– Sample of WBS + Group Activity
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Schedule Planning
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Cost Estimation & Budgeting
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Risk Management Planning
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Quality Management
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Communication Planning– Sample + Group Activity
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Resource Planning
Project Execution
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Course Contents
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Introduction To Project Execution
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Conflict Management
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Procurement Management
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Quality Assurance & Continuous Improvement
Communication for report writing
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Course Content
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Communication
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Encoding and Decoding
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Message
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three stages of persuasion (Objectives)
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As a leaders or a manager why you COMMUNICATE?
Risk management
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Course Content
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RISK, Threat and Opportunities
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What is ERM?
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ERM Objectives
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ERM Process Overview
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Risk Categories
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Risk Matrix
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Risk Response
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Monitoring & Reporting
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Risk Appetite & Tolerance
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Sample Risk Register
Balanced Scoredcard
"People and their manager are working so hard to sure things are done right that they hardly have to decide if they are doing the right things"
Stephen R.Covey
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Learning Objectives
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Balanced Scorecard
Strategy Management
Strategy is everything, but everything is not strategy.
Strategy is everyone, so get everyone on the same strategic page.
Max Mckeown
The Strategy Book
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Strategy Management
Managing Teams & Conflicts
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Managing Teams & Conflicts
Instructors
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