- Preventive Controls
|
Control |
Example |
|
Segregation of Duties (SoD) |
Separate roles for receiving, recording, and reconciling cash |
|
Access Controls |
Role-based system access and login credentials |
|
Authorization Levels |
Require supervisor approval for high-value transactions |
|
Training and Awareness |
Fraud awareness and ethics training for staff |
-
Detective Controls
|
Control |
Example |
|
Surprise Cash Counts |
Random audits of teller drawers or agents |
|
Automated Alerts |
Flagging duplicate entries or unusual transaction volumes |
|
System Reconciliations |
Daily matching of cash collected vs. system records |
-
Corrective Controls
|
Control |
Example |
|
Incident Response Protocols |
Investigate, report, and discipline fraud cases promptly |
|
Policy Reviews |
Revise weak procedures exposed during investigations |
|
Training Refreshers |
Re-educate staff involved or those at risk of exposure |
|
Technology Upgrades |
Improve outdated systems vulnerable to exploitation |
Best Practices
- Enforce a zero-tolerance policy for fraud.
- Use internal audit teams regularly.
- Rotate duties among staff periodically.
- Monitor trends and set fraud KPIs (e.g., % resolved incidents, unbalanced cash,# of reported errors).